Privacy Policy

Privacy Policy

What personal data we collect and why we collect it

The personal data that we obtain from you includes your name and contact details. We also ask for optional additional data in order to tailor our services to you. This information is obtained for the purposes of maintaining our contract with you to provide our services and in order to improve our service to you. This includes ensuring that you receive information by email on workshops and sessions. If you subscribe to our newsletter then we also use your contact details to keep you up to date on our activities and offers.

We respectfully ask that minors (persons under the age of 18) do not submit any information to us.

Contact forms

When you request information or contact us in the ways described above, we may capture your name, e-mail, Skype Name, phone number, gender, date of birth, nationality, profession, address, photograph, special skills, experience and feedback.

When you apply for one of our events, we collect confidential and personal sensitive data to ensure your experience is as beneficial as possible. If you do reveal additional sensitive data, you will be giving express consent for us to process that information by storing it.

In order to pay for attendance or donate, you may be asked to provide debit/credit card details, including the card number, start and expiry dates and the card security verification value code (CVV/CVC). If you require a refund, we may require your bank information in order to process this refund. In either case, your information will not be retained by us, but by the banking institution in the country where you have applied for the workshop, and/or PayPal according to their regulations. PayPal is PCI compliant through PayFlow. Your Financial Data is captured through PayPal but we do not store or save it. We only retain your name, e-mail address, payment date and payment amount.

Cookies

The Island of Sounds website uses cookies to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

We do not share your data with anyone. Your information is held in a secure environment and we never sell, rent or loan this data to a third party. The data is securely stored and only shared by the management and administrative team of Arte Adria Ltd.

What rights you have over your data

You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Additional information

If you have any questions, suggestions or complaints about the processing of your personal information, if you would like to see a copy of the information we hold for you, or wish to contact us for any general matters, please write to us on info@arteadria.com

How we protect your data

Your personal data is stored securely to allow us to manage our on-going business and provide an efficient service to you.